About Event Security Orlando
Event Security Orlando is the event staffing arm of Nexus Security Firm, a licensed Florida security agency with an office on Lawton Road in Orlando. We employ our officers, deploy them, and supervise them under FDACS Class B agency license B 1900066.
Who is behind the staffing plan
The agency was founded by James Franklin, whose background is over 15 years in law enforcement. Event work is where that matters most, because crowd decisions are made in seconds and the legal limits on what an officer may do are narrow. Our staffing plans are built to keep officers inside those limits, working the door and the flow rather than improvising once something has already gone wrong.
Who takes the call and when
Dispatch is staffed 24 hours a day, every day, which is the line that matters when your event is on a Saturday night and something has changed. During business hours the call reaches the Orlando office on Lawton Road, where quoting, scheduling and venue paperwork are handled. Outside those hours the line still answers, because events run at night and staffing problems appear at inconvenient times.
Calls are taken by people who know what the questions mean. If you say you have three gates, an 8,000 capacity and a bar program, nobody asks you to fill in a form before someone will talk about post counts. Written contact comes through the form on the contact page, and it lands with the same team.
What happens on a first call
The first call is a scoping conversation, and it takes about ten minutes for a simple event. We ask for the date, the venue, the hours you need covered, the head count you expect, whether alcohol is served, how many entrances are live, and whether anything about the event has already drawn attention. For anything with multiple doors we ask for the floor plan or the site map, because that is what converts a head count into a post count.
What comes back is a post plan: every position named, the hours against it, the officer type at it, and the hourly rate that produces the total. Optional posts are marked as optional. Where a thinner coverage pattern would serve the event as well, we say which posts to drop and why, because a quote padded with positions you do not need is the fastest way to lose a client on the second event.
The license and how to check it
Nexus Security Firm is licensed as a Class B security agency in Florida, number B 1900066, through the FDACS Division of Licensing. It is public record, and you can search the number on the FDACS license lookup without asking us for anything. Venues, insurance carriers and corporate procurement teams run that search as a matter of course, and it is the reason we lead with the number instead of the word licensed.
Officers are licensed individually. Unarmed officers hold a Class D license, which requires 40 hours of FDACS-approved training and is valid for two years. Armed officers add a Class G license, which requires 4 hours of firearms requalification each year of the two-year period (FDACS Division of Licensing). A certificate of insurance is provided on request, and most Orange County venues want it on file alongside the license number before they release a room.
What an officer does on the day
An officer arrives before their post goes live, in the uniform or the blazer presentation agreed with you, and attends a brief that covers the credential rules, the escalation contact, the exits and the specifics of your event. They then hold a defined position with a defined area of responsibility, which is the difference between event security and a person walking around looking attentive.
Through the shift the work is observation, credential verification, direction and radio communication. Where something happens, the sequence is the one Florida law allows: an officer asks a person to leave and calls law enforcement if they refuse, since contracted security carries no arrest power. A supervisor is assigned to the event and attends the posts, and anything of note is documented. That documentation goes to you, which is what a venue, a carrier or a client asks for weeks later when they are reconstructing an evening.
How officers are assigned and supervised
Officers are employees of Nexus Security Firm, assigned to your event from our own roster. Nothing is handed to a second company, so the agency license you verified is the license behind every person working your event, and the supervisor at the brief is reachable through the same organization at midnight.
Assignment considers the post as much as the date. A barricade position, a credential boundary and a queue post ask for different temperaments, and a multi-day program is staffed for continuity where the schedule allows it. Security industry turnover reached 77 percent in 2024, up from 69.3 percent in 2019 (ASIS International), which is why the supervision and relief arrangements behind a bid deserve as much attention as the hourly rate on it.
Where we work
The core service area is Orange County and the counties around it: Orlando, the International Drive and convention corridor, downtown, Winter Park, Maitland, Apopka, Ocoee, Winter Garden, the UCF area, Lake Nona and Medical City, Kissimmee and Osceola County, Sanford and Seminole County, and the Lake County towns to the west. Most event work in the region sits inside a short drive of the Lawton Road office.
A Florida Class B agency license is statewide, so events elsewhere in Florida can be discussed on the same call. For anything outside Central Florida we will say whether the travel and lodging in the quote is money well spent or whether a company closer to the venue would serve you better.
What you are buying from this agency
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A license number instead of the word licensed
FDACS Class B agency license B 1900066 sits on every page of this operation because it is checkable in under a minute, and because it is the one credential a bidder cannot write into a brochure. Officers carry their own Class D or Class G licenses from the same state agency. Run the search on us and on everyone else you are considering.
A Class D license requires 40 hours of FDACS-approved training, valid two years (FDACS Division of Licensing).
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Post plans you can interrogate line by line
Quotes name every position, its hours, its officer type and its rate, so you can see what each one covers and remove any you decide against. That also means we can tell you when a floor plan change removes a post, which happens more often than most planners expect once someone looks at the doors.
Central Florida event rates run roughly $24 to $34 an hour unarmed and $32 to $46 armed, from Florida guard wages (ZipRecruiter, Salary.com and Indeed, 2026) and industry bill rates of 1.5 to 2 times the wage (Belfry Software, 2026).
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An event market we work every week
Orlando took 76.7 million visitors in 2025 (Visit Orlando) and the convention center alone runs roughly 200 events a year. Coverage here has to account for shared concourses, shuttle arrival waves, unfamiliar crowds and afternoon storms that move a plan in ten minutes, and those are the details that separate a plan that holds from a count of bodies.
The Orange County Convention Center hosts more than 2 million attendees a year with $4.6B in annual economic impact (OCCC / Orange County).
Questions about working with us
What clients ask before the first booking.
Booking and working together
Who answers the phone?
Dispatch is staffed 24 hours a day, every day. Business-hours calls reach the Orlando office on Lawton Road, where quotes, scheduling and venue paperwork are handled. Written contact goes through the form on the contact page.
Do you subcontract the work?
No. Nexus Security Firm employs and deploys its own officers under its own agency license, which is why there is one number to verify and one organization to reach when something needs settling during an event.
How are officers vetted?
Every officer holds a Florida Class D license, which requires 40 hours of FDACS-approved training and a state background screening before the license is issued, with a Class G added for armed posts. Assignment then matches the officer to the post, since a barricade, a credential boundary and a registration desk ask for different things.
Do you provide a certificate of insurance?
Yes, on request. Most Orange County venues want it on file together with the agency license number before they release the room, and it is worth requesting early so it is not a week-of problem.
How far ahead should we book an event?
As soon as the date and venue are set, because that is when the post count can still change the budget. Short-notice dates are taken as well, with the understanding that they sit at the top of the rate band since officers have to be pulled from other schedules.
Licensing, authority and coverage area
How do I verify your agency license?
Search B 1900066 on the Florida Department of Agriculture and Consumer Services Division of Licensing public lookup. It is a public record, so nothing waits on us sending a document. Ask every company you are considering for the same number.
What authority do your officers have?
The same authority as any contracted security officer in Florida, which stops well short of police powers. An officer asks a person to leave and calls law enforcement if they refuse. A company promising detention of guests or shoplifters is describing exposure that would land on the client.
Do you provide armed officers?
Yes, where the post warrants it. Arming follows actual risk: cash on site, an identified threat, or a venue requirement. A Class G armed license requires 4 hours of firearms requalification each year of the two-year period (FDACS Division of Licensing), and we will say when an unarmed post covers the same ground.
What areas do you cover?
Orange County and the surrounding counties: Orlando, the convention corridor and International Drive, downtown, Winter Park, the UCF area, Lake Nona, Kissimmee and Osceola, Sanford and Seminole, and west into Lake County. The agency license is statewide, so events elsewhere in Florida can be discussed on the same call.
Do you have an office we can visit?
The office is at 3203 Lawton Rd, Orlando, FL 32803. Most event scoping happens by phone and at the venue, since walking the venue is more useful than meeting at a desk, but the address is real and the mail arrives there.
Still have a question? Call (407) 329-6099 and ask.